- Facts You Should Know -

• You are not required to use any particular repair shop. You have a choice in the body shop that is to perform the repairs.
  
  
• Towing - Do not allow your car to be towed to a garage you are not familiar with. Make sure you do not authorize any repairs by signing release.
  
  
• Pursuant to Oregon insurance law, an insurance company may not require that repairs be made to a motor vehicle by a person or repair shop. (SB 718,1977)
  
  
• You, the Owner, are the only one who can authorize the repairs to your car.
  
  
• The shop who does the work is the only one who can guarantee the workmanship of the repairs. Be careful of an unknown shop or persons - check them out.
  
  
• There is a difference in body shops and repair methods. A lower estimate may overlook details such as aligning the front end, aiming headlamps, undercoating and shortcut repairs. Make sure the estimates give a full damage report on all items that need to be repaired, replaced, or painted to make the repairs to your satisfaction.
  
  
• If you have insurance, bring us the car and we will contact your insurance company and help you take care of all the details to get you back on the road in a minimum amount of time.
  
  
• Do not ignore even minor damage, letting your car go un-repaired will cost you in the long run. Dents and rust spots deduct from the resale or trade in value of your car. So why not drive a car that is in first class condition!
  
  
• You should know that your car is being repaired for you as the owner. You are expected, therefore, to be able to pay for the repairs upon completion. To avoid paying with your personal check, arrange to have the insurance company releases signed and back to the paying company in time for them to get a check back to you. If a leinholder is named on the check, be sure to get his endorsement. By making these arrangements in advance, you will help the repair shop to get you back on the road quickly.